1. General Information Disclaimer

The information contained on the Hungry Horse website, in promotional materials, and provided by our staff is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information, products, services, or related graphics contained therein.

This disclaimer applies to all Hungry Horse services, including but not limited to:

• Our website and mobile applications
• Social media channels and online content
• Printed menus, brochures, and promotional materials
• Verbal information provided by staff
• Email communications and newsletters

2. No Professional Advice

The content provided by Hungry Horse does not constitute professional advice of any kind, including but not limited to medical, nutritional, legal, or financial advice. You should consult with an appropriate professional for specific advice tailored to your situation.

Nutritional & Dietary Information

Any nutritional information, calorie counts, or dietary guidance provided by Hungry Horse is for informational purposes only and should not be considered medical or nutritional advice. Individuals with specific dietary requirements, allergies, or medical conditions should consult with a healthcare professional before making dietary choices.

Legal & Financial Matters

Information regarding promotions, offers, or business matters does not constitute legal or financial advice. For legal or financial matters, consult with appropriate professionals.

3. Food & Allergen Disclaimer

While we take food safety and allergen management seriously, the following important disclaimers apply:

• Cross-Contamination Risk: All our food is prepared in kitchens where allergens are present. Cross-contamination may occur during food preparation, cooking, or serving.
• Menu Changes: Ingredients, recipes, and preparation methods may change without notice. Always check with staff about current allergen information when ordering.
• Supplier Variations: We rely on supplier information for allergen data. Suppliers may change product formulations without our knowledge.
• Customer Responsibility: It is your responsibility to inform staff of any allergies or dietary requirements. Customers with severe allergies should exercise extreme caution and consider whether our environment is safe for them.

For the most current and detailed allergen information, please speak directly with our staff at the time of your visit. Online allergen guides should be verified in-person as they may not reflect real-time menu changes.

4. Website & Content Accuracy

While we strive to keep the information on our website accurate and current, we make no warranties regarding the accuracy, completeness, or timeliness of the information presented. The website may contain technical inaccuracies or typographical errors.

Website Availability

We do not guarantee uninterrupted access to our website or that it will be error-free. We reserve the right to suspend, withdraw, or restrict access to all or any part of our website for business or operational reasons.

Photographic & Menu Representations

Photographs of food and drinks on our website, menus, or promotional materials are for illustrative purposes only. Actual products may vary in appearance, portion size, or presentation. Menu items are subject to availability and may change without notice.

5. Third-Party Links & Content

Our website may contain links to external websites that are not provided or maintained by or in any way affiliated with Hungry Horse. These links are provided for your convenience to provide further information.

Specific disclaimers regarding third-party content include:

• Social Media Content: User-generated content on our social media channels represents the views of individual users, not necessarily those of Hungry Horse.
• Review Platforms: Reviews on external platforms (TripAdvisor, Google Reviews, etc.) are submitted by customers and we do not control their content.
• Partner Offers: Promotions involving third-party partners are subject to the terms and conditions of those partners. We are not responsible for partner fulfillment or disputes.
• Advertising: Advertisements served by third parties on our website or social media are not endorsed by Hungry Horse unless explicitly stated.

6. Menu & Pricing Information

All menu items, descriptions, and prices are subject to change without notice. While we make every effort to ensure accuracy, discrepancies may occur between online information and actual availability/pricing at our venues.

Pricing Disclaimers

• Prices are in GBP (£) and include VAT where applicable
• Prices may vary by location due to operational costs and local market conditions
• Promotional prices and offers have specific terms and conditions that apply
• Menu items marked as “seasonal” or “limited” are subject to availability
• Service charges may apply for large groups (typically 8+ people)

Menu Availability

Not all menu items are available at all times or at all locations. Some items may be subject to time restrictions (e.g., breakfast menu, Sunday roast). Kitchen closure times vary by location and day.

For the most accurate and current menu information, please contact your local Hungry Horse directly or check their specific page on our website.

7. Health & Safety Information

While we maintain high standards of health, safety, and hygiene in all our venues, customers should be aware of certain inherent risks when visiting hospitality establishments.

Specific health and safety considerations include:

• Slip & Trip Hazards: Floors may become wet or slippery. Please take care when moving around our venues.
• Hot Food & Drinks: Food and beverages are served at high temperatures. Exercise caution, especially with children.
• Covid-19 & Communicable Diseases: We follow government guidelines regarding health measures, but cannot eliminate all risks associated with communicable diseases in public spaces.
• Personal Belongings: We are not responsible for loss or damage to personal property brought onto our premises.

8. Alcohol Responsibility

Hungry Horse is committed to promoting responsible alcohol consumption. We adhere to the Licensing Act 2003 and operate a “Challenge 25” policy.

Important Alcohol Disclaimers

• Alcohol will only be served to persons aged 18 or over who can provide acceptable proof of age
• We reserve the right to refuse service to anyone who appears intoxicated
• Alcohol promotions are subject to availability and specific terms
• Drink driving is illegal and dangerous. Please arrange alternative transportation if consuming alcohol
• Pregnant women are advised to follow medical guidance regarding alcohol consumption

9. External Events & Promotions

Hungry Horse may participate in or promote external events, partnerships, or promotions. The following disclaimers apply to such activities:

• Event Changes: Event details (dates, times, locations, participants) are subject to change or cancellation without notice
• Third-Party Events: For events not organized by Hungry Horse, we are not responsible for event management, ticketing, or disputes
• Prize Promotions: Prize values, eligibility, and fulfillment are as described in specific promotion terms. Winners are responsible for any taxes on prizes
• Sports Broadcasts: While we aim to show advertised sports events, broadcast schedules may change due to factors beyond our control
• Live Entertainment: Performers and schedules may change without notice

For specific terms and conditions related to any promotion or event, please refer to the official promotion materials or contact the relevant Hungry Horse venue.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Hungry Horse Ltd, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content
• Food allergies, illnesses, or adverse reactions
• Personal injury or property damage occurring on our premises
• Loss or damage to personal property

Nothing in this disclaimer excludes or limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Hungry Horse Ltd, its contractors, licensors, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from:

• Your use of and access to Hungry Horse services
• Your violation of any term of our Terms and Conditions or this Disclaimer
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your use of our services caused damage to a third party
• Your conduct while on Hungry Horse premises
• Any negligent or wrongful act or omission by you while using our services

This indemnification obligation will survive the termination of your relationship with Hungry Horse and your use of our services.

12. Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. We do so by posting updated terms on this page. Your continued use of Hungry Horse services after any such change constitutes your acceptance of the new terms.

If we make material changes to this disclaimer, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this disclaimer periodically for any changes.

13. Contact & Questions

If you have any questions about this disclaimer, please contact us:

This disclaimer should be read in conjunction with our Terms and Conditions and Privacy Policy. In the event of any conflict between documents, the Terms and Conditions shall prevail.